Section 01
Information We Collect
We may collect information that you provide directly, such as your name, email address, phone number, company name, country, and project details when you contact us through forms or service discussions.
We may also collect limited technical data such as IP address, browser type, device information, referral source, and page activity for analytics, security, and performance improvement.
- Contact details submitted through enquiry or quote forms
- Newsletter subscription details
- Project notes, requirements, and communication history
- Website usage data for analytics and diagnostics
Section 02
How We Use Information
We use information to respond to enquiries, discuss projects, prepare proposals, operate newsletter and brochure flows, improve the website, and keep our systems secure.
- Reply to messages and service requests
- Prepare estimates, proposals, and delivery discussions
- Improve usability, content quality, and site performance
- Reduce spam, fraud, abuse, and technical issues
Section 03
Cookies and Tracking
Our website may use cookies or similar technologies to support core functionality, remember preferences, measure traffic, and understand how visitors interact with important pages.
You can usually control cookies through your browser settings. Disabling cookies may affect some parts of the website experience.
Section 04
Sharing, Retention, and Security
We do not sell personal information. We may share information with trusted providers only when necessary for hosting, analytics, communications, billing, or professional support.
We retain information only as long as reasonably necessary for enquiries, project delivery, legal compliance, internal records, or relationship management. We use reasonable safeguards to protect information, though no system can promise absolute security.
Section 05
Your Rights and Contact
Depending on your location, you may have rights to request access, correction, deletion, restriction, or objection related to personal information. If you have a privacy question or request, contact SofttechOver directly and we will review it in a commercially reasonable timeframe.
